The Lettings Process

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Summary of the lettings process

Arranging a tenancy through Ashcox & Stone is very straightforward. Below we have given some guidance on how the process works, but for further information do not hesitate to contact us.

Finding the right property

Register with us and take advantage of our local knowledge and available properties as well as our online list of properties available through Rightmove.

Viewing Properties

We endeavour to arrange appointments that are convenient to you during weekdays, evenings and on Saturdays.

Making an Offer

As soon as you have found a suitable property and communicated an offer to us, we submit it to the landlord for consideration.

Administration Fees & References Undertaken

When your offer has been accepted, we apply for references and begin preparation of the tenancy agreement between yourself and the landlord. At this stage the initial fees become due, these pay for all the references, legal work, contract and supporting document production and inventory.

The Tenancy Agreement

Once all terms have been agreed by both parties and satisfactory references have been received, all documentation is forwarded to you and the landlord for signature.


Before the tenancy begins, an inventory is prepared detailing the contents and condition of the property. A copy is supplied to both landlord and tenant.

Rent and Deposit

Prior to the tenancy commencing, we provide you with a statement showing the initial monies due. This will include the first rental payment, normally one month in advance depending upon the terms agreed and the deposit usually the equivalent of one and a half month’s rent at the same time.

As a member of the Deposit Protection Scheme (DPS), we seek to ensure that:

  • Your deposit is protected throughout your tenancy
  • The deposit is returned promptly at the end of the tenancy, where there is no dispute
  • Deposit disputes are dealt with fairly and quickly

Completion & Check-in

Once the tenancy agreement has been signed and cleared funds have been received in respect of the rent, deposit and other charges, the tenancy can proceed. On the day the tenancy commences, the keys are handed over to you.

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